Who We Are
The SFU Library's Access Services department is the Library's point of first contact with library patrons and also maintains and organizes the physical books and equipment for lending to students, faculty, and staff. It is a large team of continuing staff as well as temporary student workers.
About the Role
Provides library loans services at SFU Library's Public Service Spaces by: recording loans and returns of Library circulating materials; processing reserve course requests; maintaining on-line patron fine suspension records; and, responding to patron phone and in person counter queries while continuously maintaining patron privacy and confidentiality. Provides library loans services in the Access Services Spaces and Stacks Maintenance by: collecting, filing, discharging, sorting and shelving in-house books and materials; and assisting with the direction and coordination of the work of temporary staff. Additionally, trains and assigns work to staff; assists in the review and revision of procedures; investigates violations of the library security systems; and helps to evacuate the building during emergencies.