Overview
SRP Companies Canada (SRP) is a leading full-service category manager offering a broad selection of convenience, novelty, and point-of-sale products (e.g. sunglasses, electronics, plush, novelty, apparel) to convenience store and hospitality channels. To support future growth, the company is looking to hire a Customer Service Representative.
The Company
SRP Canada is the market leader for general merchandise (e.g. sunglasses, electronics, plush toys, novelty, apparel) in the convenience store segment. With direct-store-delivery across thousands of stores, SRP's reach spans coast to coast. SRP services its network of field service representatives through pick & pack small parcels and LTL operations from various distribution warehouses. The last mile delivery of the product to customers is done by field representatives using the company fleet.
The Candidate
· 3-5 years of Customer Service experience
· Experience in order processing
· Excellent organizational, planning and timing skills
· Excellent communication skills
· Excellent attention to details
· Ability to work in a very fast paced environment
KEY RESPONSIBILITIES:
· Processing inbound orders
· Processing intercompany transfers
· Prepares product or service reports by collecting and analyzing customer information
· Contributes to the team effort by accomplishing related results as needed
SRP Companies offer a competitive compensation and benefits package. SRP Companies is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Benefits:
- Extended health care
- RRSP match
Schedule:
Supplemental pay types:
Job Types: Permanent, Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Work Location: In person
