Responsibilities:
- Perform a variety of tasks associated with customer and client services
- Must be able and willing to receive a high amount of inbound calls
- Thorough documentation of all contacts within the customer management system
- Handle interactions via phone, chat, or email
- Quickly resolve problems to ensure consistent quality service
Requirements:
- Must have access to a reliable internet connection
- High School Diploma or combination of education and experience
- Excellent customer service skills
- Excellent verbal and written communication skills
- Experience using Microsoft Excel/Word
- Ability to read, understand, and follow oral and written instructions
- Strong attention to detail
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Pay: $21.50-$26.40 per hour
Benefits:
- Company pension
- Dental care
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Education:
- Secondary School (preferred)
Work Location: On the road
